search
Home > Albany jobs > Albany customer service

Posted: Wednesday, January 31, 2018 10:56 PM

Description:Job SummaryResponsible for day to day support of micro-computers and associated equipment for end users throughout the hospital and its affiliates. Installs, configures and troubleshoots micro-computer and associated hardware and software. All activities will be performed in support of the strategy, vision, and values of Phoebe. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriate.General requirements Performs all job responsibilities in alignment with the core values, mission and vision of the organization Performs other duties as required and completes all job functions as per departmental policies and procedures Maintains current knowledge in present areas of responsibility (i.e., self education, attends ongoing educational programs) Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills. Adheres to the hospital and departmental attendance and punctuality guidelinesWorking Conditions General environment/: Works in a well-lighted, air-conditioned area, with moderate noise levels. May be exposed to high noise levels and bright lights. May be required to change from one task to another of different nature without loss of efficiency or composure. Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtimeQualification:Education Requirements 2 year / Associate Degree in Computer Science or related field; or Vocational / Technical Degree in Computer Science or related field. Or have completed prerequisites for Associates Degree & currently pursuing Bachelors Degree in Computer Science or related field or In lieu of a Degree a Minimum of 4 years additional relevant experience is acceptable. (Required)Experience Requirements 5 - 6 Years In Computer Science or related field (Required)General Skills Organizational Skills,Communication Skills,Interpersonal Skills,Customer Relations,Analytical,Grammar / Spelling,Read / Comprehend Written Instructions,Follow Verbal Instructions,Basic Computer Skills,Microsoft Office Suite,General Clerical Skills,Experience in a technical support position with specific experience with micro-computers, peripherals and data communications.,Knowledgeable of current micro-computer and peripheral (such as printer, modem, multiplexer, and terminal) technology and diagnostic techniques.,and terminal) technology and diagnostic techniques..Physical Requirements Have near normal hearing; Hear alarms/telephone/tape recorder/normal speaking voice Have near normal vision/: Clarity of vision (both near and far), ability to distinguish colors Have good manual dexterity Have good eye-hand-foot coordination Ability to perform repetitive tasks/motionPhysical Demands Occasionally within shift (1-33%) /: Sitting,Climbing. Frequently within shift (34-66%) /: Standing,Walking,Twist at waist,Pushing/Pulling,Lift/carry > 20 lbs with assistance,Reaching above shoulder,Lift/carry > 50 lbs with assistance. Continuously within shift (67-100%) /: Bending/Stooping.Certifications and Licensures Required Certifications/Licensures /: CompTIA A+ (Computer service technicians).
Associated topics: help desk, information technology, information technology analyst, information technology support, support, support analyst, systems administrator, technical support, technical support specialist, technician

Source: http://www.jobs2careers.com/click.php?id=4881356434.96


• Location: Albany

• Post ID: 91231567 albanyga
albanyga.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018 backpage.com